SAFE HARBOR PRIVACY STATEMENT
LOGISTICS AND CROSS BORDER ISSUES ARE VITAL COMPONENTS OF INTERNATIONAL REVENUES FOR ONLINE AND CATALOG MERCHANTS.
We self-certify compliance with
This Statement describes how i-parcel, LLC and its clients collects, uses, and discloses certain personally identifiable information that it receives in the United States from the European Union ("EU Personal Data"). i-parcel complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. i-parcel has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view i-parcel’s certification, please visit www.export.gov/safeharbor.
Categories of Individual Data Subjects
In general, i-parcel may obtain EU Personal Data in the United States about several different types of Individuals, including direct customers and customers of i-parcel’s ecommerce merchant customers. I-parcel’s practices with respect to each of these types of individual data subjects are described below.
CUSTOMERS OF I-PARCEL’S ECOMMERCE MERCHANT CUSTOMERS
i-parcel may obtain various types of EU Personal Data about our clients. Such data may include their names, company names, shipping addresses, phone numbers, email addresses and complete descriptions of the goods ordered from i-parcel’s clients. i-parcel may use these types of EU Personal Data for business purposes, including to deliver or provide products or services; to establish or maintain client and business relationships; to provide access to Internet-based and e-commerce activities; to perform accounting functions, to satisfy exporting, importing and other legal requirements of American and foreign regulatory and compliance obligations; and to conduct other activities as necessary or appropriate in connection with the servicing and development of the business relationship. Employees and agents of our clients, business partners, and suppliers may contact us if any of their EU Personal Data changes, or if they would like to access and correct EU Personal Data that we maintain about them. However, clients should contact the original ecommerce merchant where i-parcel’s transaction originated to access and correct their own data. In any event, such persons can also contact us by sending an email to firstname.lastname@example.org, or by using the information at the end of this privacy statement. Also, to the extent that any of these individuals receive marketing communications from XYZ, and wish to unsubscribe or otherwise stop receiving such communications, they can contact us at email@example.com.
If you wish to track your shipment we will ask for the tracking number and your email address if you wished to be notified about your tracking information.
We obtain information about end users of our clients who we have placed on a Prohibited Parties List. This list has company names and addresses of end users whom we will not deliver to. This information is used for no other purposes.
i-parcel provides a wide variety of services and solutions to our business clients ("Clients") that facilitate services including air carriage, customs clearance and delivery for individuals ("Data Subjects"). In some instances, i-parcel may obtain access to EU Personal Data about such Data Subjects in the course of providing the services and solutions. In other specific instances, i-parcel may also obtain access to data about our Clients' end users in the course of providing support services to the Clients ("End Users"). Such data may include names, addresses, phone numbers, email addresses, full description of products being transported, and other information, depending on the particular Client and application at issue.
Wherever we obtain access to EU Personal Data about Data Subjects or End Users, we are acting as a mere data processor on behalf of our Clients, and we therefore conduct such activities strictly in accordance with their instructions and pursuant to our contractual arrangements with them. If you are an End User with an existing relationship with one of our Clients, you should refer to the Client's website to understand the privacy practices that apply to EU Personal Data that we may maintain about you. Moreover, if you would like to access and review your EU Personal Data, you should contact our Client with any such requests. We will cooperate as appropriate with requests from our Clients to assist with such responses.
Other Necessary Disclosures
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
Accessing Your Personally Identifiable Information
If your personal identifiable information changes, or if you no longer desire our service, you may correct, update, or delete inaccuracies by emailing us at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Data Security and Integrity
i-parcel has global hosting centers that store and process EU Personal Data in Burlington, Massachusetts and York, Pennsylvania, USA. i-parcel takes reasonable precautions to protect EU Personal Data in these centers from loss, misuse and unauthorized access, disclosure, alteration, and destruction. i-Parcel also makes reasonable efforts to keep EU Personal Data reliable for its intended use accurate, current, and complete.
We follow generally accepted industry standards to protect the personal identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at firstname.lastname@example.org
Links to 3rd Party Sties
Social Media Widgets
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our Home page prior to the change becoming effective.
If you have any questions about this safe Harbor Privacy Statement, or if you would like to request access to EU Personal Data that we may maintain about you, please contact us as follows:
25 Corporate Drive
Burlington, MA. 01803
i-parcel, i-parcel, LLC